- LRI Store
Demeter Reports Ltd. is a leading provider of transparent and independent price assessments, benchmarks, analytics, and data to the global rice industry. For more information about Demeter Reports Ltd., please see the “About LRI” section of our website at www.livericeindex.com.
We collect information to better manage your account:
We also collect information so that we can inform you about the LRI Products and Services, or other companies’ products of services, or to allow selected partners to directly inform you about their products and services themselves. We primarily use your data to manage your account and ensure that you remain connected to the LRI Services. We also use your data to improve the LRI Services and to comply with certain legal obligations. Certain laws and regulators also require us to retain some information, occasionally this information is anonymised so that you cannot be identified.
The type of personal data that we collect about you includes information about who you are, how you use the LRI Products and Services, your location, and how and where make use of the LRI Products and Services. “Who you are” includes your personal name, username, email address, telephone number, and country, as well as your company name, company address, company role and activity, billing and payment information, and, if applicable, your company’s VAT details. We may also collect and process the following data about you:
We may also collect information from other sources, including business directories and other commercially or publicly available sources.
We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.
We use information held about you in the following ways:
We may disclose your personal information to your employer for purposes such as to fulfil our contract with them, to inform them of product/service use by certain categories of user and for pricing purposes, or any other person with your consent to the disclosure. The LRI uses selected third parties to help deliver services to our customers and to support our business. Additionally, sometimes we are legally required to give information to certain authorised agencies. However, we will not share your data with any third parties for marketing purposes, unless you’ve told us it’s ok to do so. The LRI is part of an International Price Reporting Agency, so we may occasionally use third parties in other countries to support our business. That means sometimes your data may be sent or used outside the UK. However, we will always make sure your data is managed responsibly. We may disclose your personal information to third parties:
Please be aware that if you disclose personal information on website message boards or chat areas, that information may be collected and used by third parties without our knowledge and may result in unsolicited communications from third parties. Such activities are beyond the control of Demeter Reports Ltd.
We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. We will retain your information for as long as your account is active or if needed to provide you with our Services. We may also retain and use your information to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our Agreements.
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. As a general rule, we will only collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you (for instance, your subscription to one of our products), or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (for instance, where we process personal data regarding the usage of our products and services, as described above). In some cases, we may also have a legal obligation to collect personal information from you.
You have some important rights that determine how and whether we use your data. For example, you can decide you don’t want to be sent marketing messages and you’re entitled to receive a copy of your data. You also have the right to request for your personal data to be deleted. If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please use our contact form to send us a message. You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can provide consent for us to pass your details on to third parties for marketing purposes by ticking the relevant box situated on the form on which we collect your data (the registration form) or amending your account preferences. You can also exercise your right to withdraw consent at any time by contacting us at [email protected]. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Your privacy is extremely important to the LRI. If you think we are not handling your data properly, please contact us at [email protected]. Furthermore, if you feel that we aren’t getting it right, you can complain to the Information Commissioner.
We will give an individual or Subscriber, access to any Personal Information we hold about them within 30 days of any request for that information. Individuals may request to access, correct, amend, or delete information we hold about them by contacting us here. Unless it is prohibited by law, we will remove any Personal Information about an individual, or Subscriber, from our servers at your or their request. There is no charge for an individual to access or update their Personal Information.